VMS Inc: Streamlining Manufacturing with Custom Automation and ERP Integration

No Name Marketing partnered with VMS Inc. to enhance their vehicle wrap ordering system. We leveraged custom automation to streamline the process, integrating it seamlessly with their ERP system. This resulted in:

• Improved Efficiency: Automated workflows eliminated manual tasks, saving VMS Inc. valuable time and resources.
• Enhanced Customer Experience: Customers received automatic updates on the status of their orders, providing transparency and peace of mind.
• Centralized Order Management: Users can now visualize their wraps on various vehicles and directly place orders within the ERP system, creating a smooth and efficient experience.
• Real-Time Order Updates: Automated notifications keep customers informed throughout the process, fostering trust and transparency.
• Streamlined Approval Process:
  • Reduced Approval Time per Order: Time taken for image approvals within the platform.
  • Increased Employee Productivity: Percentage increase in employee productivity due to streamlined communication.

Results:

By implementing custom automation and ERP integration, VMS Inc. achieved significant improvements in efficiency, customer satisfaction, and order processing speed.

Are you a manufacturer looking to streamline your operations and enhance customer experience? Contact No Name Marketing today to discuss custom automation solutions for your ERP system.

Key Metrics

Improved Efficiency:

• • Reduced Lead Time: Time taken from order placement to production start.
  • Manual Data Entry Reduction: Percentage decrease in manual data entry tasks.
  • Increased Order Throughput: Number of orders processed per unit time post-automation.

Enhanced Customer Experience:

• • Customer Satisfaction Score (CSAT): Survey results measuring customer satisfaction with the ordering process.
  • Reduced Order Errors: Percentage decrease in order errors after automation.

Real-Time Order Updates:

• • Average Response Time to Customer Inquiries: Time taken to respond to customer questions about order status.
  • Increased Customer Order Tracking Usage: Percentage of customers using the order tracking feature.

Streamlined Approval Process:

• • Reduced Approval Time per Order: Time taken for image approvals within the platform.
  • Increased Employee Productivity: Percentage increase in employee productivity due to streamlined communication.